Delete your account
You can delete your SitWeHere account and everything in it at any time.
Delete it yourself
Sign in at sitwehere.com, or open the app. Tap your profile picture on Home, then Privacy & Data, then Delete my account. Type DELETE to confirm.
Your account is deleted straight away. If you would like a copy of what you wrote, use Export my data on the same screen first.
If you can't sign in
Email hello@sitwehere.com from the address you signed up with and ask us to delete your account. We will confirm it is yours, delete it, and reply when it is done, within 30 days.
What is deleted
Everything in your account: your email address and sign-in, your onboarding answers, your journal and the reflections on it, your conversations with your future self, memories, messages and their recordings, affirmations, missions, goals, letters, your time capsule and your profile photo.
A few records stay without anything that identifies you: counts of how features were used, and the cost of each AI request. They no longer point to your account. Usage history held by our analytics provider can be removed too; just ask in your email.
If you have a subscription
Deleting your account cancels it straight away, so you won't be charged again. Payments already made aren't refunded. If you only want to stop paying, cancel your plan instead and keep the time you have left: Settings, then Plan & Subscription, or in Google Play if you subscribed in the Android app.